Courses are not transferable. Tuition fees are non-refundable once a student has commenced their course.

If a student cancels their course more than 14 days (30 days for Erasmus+ programmes) before the course commences, all fees will be refunded, except for the non-refundable booking deposits in case of direct bookings.

If a student cancels their course less than 14 days (30 days for Erasmus+ programmes) before the course commences, fees will be refunded with the exception of the registration fee (€70). If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing ETO (in case of ETO bookings). This does not apply to direct bookings who have paid a non-refundable booking deposit. In the event of a group booking cancellation less than 2 weeks before the course commences, fees will be refunded minus a 50% cancellation charge.

If a student cancels their course due to a visa refusal, fees will be refunded with the exception of registration fee and a cancellation charge of €70, however accommodation fees will still apply.

There is a €15 charge on refunds by bank transfer to non-EU bank accounts.

The mentioned penalties will be charged without exceptions, also in the case of visa refusals.

In exceptional cases, a course can be postponed. There will be no postponement fee for the first 3 postponements if the school is notified at least 14 days (30 days for Erasmus+ programmes and Homestay bookings) in advance of the course start date. In case of visa-related postponement, the postponement should be at least 4 weeks. 

If a course is postponed more than 3 times or less than 14 days (30 days for Erasmus+ programmes and Homestay bookings) in advance of the course start date, a postponement fee of €35 will be charged. This fee will be charged without exceptions, also in the case of visa refusals or delays.

Depending on the new course dates, please note that Summer Supplements may apply.

If a course was booked using a promotional offer and the new start date falls outside the promotional periods, new course fees will apply, if applicable.

Accommodation fees are non-refundable once a student has arrived at the accommodation.

Homestay

1. If homestay accommodation is cancelled more than 30 days before arrival, all accommodation fees will be refunded.
2. If homestay accommodation is cancelled less than 30 days before arrival, all accommodation fees will be refunded with the exception of the accommodation placement fee (€70) and one week’s accommodation. If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing agent (in case of agent bookings).
3. If homestay accommodation is postponed less than 7 days before arrival, the student will be charged for one week’s accommodation. For students starting in the first week of January, all changes must be done at least 7 days before the winter holidays start, otherwise, this penalty will be charged accordingly.
4. Homestay accommodation fees are non-refundable if booked for visa application purposes
   (visa-required Non-EU students).

All the penalties mentioned above will be charged without exceptions, also in the case of visa refusal or delays.

Residence & Apartments

1. If residential accommodation is cancelled or postponed more than 14 days before arrival, all accommodation fees will be refunded.
2. If residential accommodation is cancelled or postponed less than 14 days before arrival, all accommodation fees will be refunded with the exception of the accommodation placement fee (€70) and one week’s accommodation. If fees have not been paid by then, against these terms and conditions, cancellation fees will be charged to the student or the representing agent (in case of agent bookings).
3. No refund will be made if a student makes alternative arrangements during their stay and decide not to continue to remain in our accommodation.
4. No allowance will be made for absence from accommodation during the time arranged or for late arrival or early departure (including postponement).
5. For students starting in the first week of January, all changes must be done at least 7 days before the winter holidays start, otherwise, this penalty will be charged accordingly.
6. Residence accommodation fees are non-refundable if booked for visa application purposes
   (visa-required Non-EU students).

All penalties mentioned above will be charged without exceptions, also in the case of visa refusal or delays.